If, for whatever reason, you are dissatisfied with your purchase, you can return it to CF Athletic @ 3660 Parkway Lane Hilliard, OH 43026 within 30 days of purchase date subject to conditions below.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase. If payment was made by credit card, the card used originally will be credited.
We will refund the purchase price plus any sales tax paid. We do not refund the shipping and handling charges unless you received an incorrect or damaged item.
If shipping charges were waived on initial purchase a shipping charge may apply.
Exchange of Stock Purchase
We will exchange an item within 30 days of the purchase date.
In the event you receive the incorrect item or item was damaged during shipping, CF Athletic will provide you with a return ship label in order or return and exchange item. If damaged or defective, you must notify CF Athletic within 5 days of receipt.
If exchanging for any other reason other than an incorrect order and damaged item you must:
Send the item along with a check for shipping/handling in the amount of $9.99 made payable to CF Athletic to:
Attn: Order Exchanges
3660 Parkway Lane Suite C
Hilliard, OH 43026
*Please provide either your original order or your name, phone number & ship to address along with details of the item you would like in return.
**Please allow 5-7 business days for a replacement for an exchange from the time we receive the item back in our warehouse**
If you have any questions, please contact us at 614-274-1111
Custom Sublimated Purchases
Custom garments may be returned or replaced at CF Athletic’s sole discretion for any of the following reasons:
- Improper spelling or logo placement
- Wrong size
- Defective construction
Due to the nature of custom apparel manufacturing the following should be considered prior to finalizing any order:
- These items are individually custom cut and hand sewn thus slight variations in sizing will occur. Please ensure that sizing guides are reviewed prior to finalizing orders.
- Client is responsible for ensuring all logos, spelling and placements are precise and accurate on approved rendering.
- There are slight variations in colors which can occur between garments when applied to the various fabrics.
- If utilizing a gradient fade unintended hues may occur in areas of color transition.
- Colors may vary widely depending on the device you are viewing the rendering. Review and investigate the PMS color selection made on your order.
CF Athletic’s standard delivery time for custom manufactured apparel is 4 weeks from time of purchase order deposit/payment.
CF Athletic is in the business of satisfying our customers and ensuring that the athletes who wear our gear look good when they compete. We will work with our teams and clubs on a case by case basis to ensure that any issues with orders are rectified in the most efficient means possible.